Stylevana is an online beauty and skincare retail brand that sells products of various Asian beauty and fashion brands, on its website.
It has been on the internet since 2014, where it has gathered quite a large customer following in a relatively short amount of time.
Their audience seems to have mixed reviews considering the brand’s nature and quality, and many are still skeptical when it comes to buying from the website.
So, what’s the hype behind this Asian retail site? And is it worth it?
Let’s find out.
Why Is Stylevana So Cheap?
Not only does the site sell beauty products but also apparel from brands all over Asia.
This includes the middle east, China and Japan to North and South Korea, and partners up with them and makes their products available worldwide.
Stylevana is known for having the best discounts, where they sell the products at much lower prices than you would normally get when buying directly from the brand.
The site has frequent sales which you can take advantage of, for you take full advantage of their discounted prices.
However, this raises questions concerning the authenticity of the site’s products.
Are the products that are available on Stylevana original, or fake?
How come they are available at much lower prices than they are at the original brand?
Direct Supply From Manufacturers
Well, this pertains to their practice of buying their products wholesale directly from the manufacturers of the brands, i.e; the grey market.
This allows them to purchase their products at much lower prices than they would otherwise have to pay when buying from the brand.
Buying from the grey market also excludes the need for middlemen who charge heavy rates.
No Vendors Or Stores
Added to the exclusion of the middleman, they save a lot of money they would otherwise have to invest if they operated from a hardware store or vendor.
By operating solely as an online brand, they are able to reach customers worldwide and have a large set of brands they have a license to work with.
This further cuts down the costs of the products they are selling for both them and the customer.
Where Is Stylevana Located?
Stylevana’s headquarters lie in the US and their website is also licensed through the state’s laws, while all their products are shipped from their warehouse in Hong Kong.
Their delivery is currently available within the US, Malaysia, Singapore and Philippines. They also ship to Europe but have different conditions for customers living within the UK and other parts of Europe.
Returns And Exchanges
Stylevana also offers returns and exchanges within a 14 day time frame.
However, they do require their products to be unworn and undamaged.
Stylevana also has restrictions on certain products on which they do not accept returns or exchanges such as swimwear, underwear, socks, or any kinds of innerwear.
They do ask for 5-7 business days to process the returns.
They also hold their customers responsible for the safe delivery of their packages, which means you are going to have to take care of the shipping charges.
Full Refunds
In case of wrong delivery or damaged products, they facilitate their customers in full refund of the designated product.
You will need to make sure you submit a ticket within two days of delivery, asking for a exchange or refund as per your request.
After an investigation by the Stylevana staff, and deeming your request satisfactory, you will receive your package in the correct condition or a full refund as per requested.
Delivery Time And Charges
Within the US, the time and charges will be 6-12 days in standard shipping where you will be charged less if your order is above 49$.
In express shipping, you will receive your order 3-4 days earlier and orders above 49 will be shipped free of cost.
The delivery time and charges vary depending upon the region you are living. Some regions will be charged higher than others and the orders will also have to be of higher costs in order for you to get free delivery.
Stylevana has also stopped its deliveries to certain regions due to US policies, as well as the pandemic situation occurring worldwide.
Lost Orders
If it has been more than 2 weeks since you have placed your order, and still haven’t received your delivery then you claim it by submitting a ticket on their website.
It is better to get done with this procedure before this time period since, after 14 days, the company may not be able to ask the courier for a refund.
Stylevana also requests their customers to be a bit patient in their deliveries due to the new freight policies that might delay their deliveries.
Cancelled Orders
You can also cancel your orders while it is being processed, however, no cancellation will be approved without a ticket.
In fact, no exchange or returns will be processed without submitting a ticket on their website, so make sure you do the necessary first.
So, Is Stylevana Legit?
Stylevana is a relatively new website, founded in 2014, which does not give us much time to track information on the online retail brand.
However, whatever information that they have provided until now seems to be authentic.
The company’s staff can be accessed through the phone number and email they have provided on the website.
Apart from that, their website can be thoroughly analyzed and the location they have provided on the website seems to be authentic.
Sure, there are critical reviews of the company where they might seem incompetent in their services, but deeming it as a scam or illegible company might be going too far at the moment.
So, innocent until proven guilty, right?
