Luxe Moda is an online store selling the latest designer footwear at low prices.
The brand’s About Us page claims that the company has a long history in the footwear business.
Their ancestors ran shoe stores and Luxe Moda was launched to continue the family’s legacy.
The brand further claims that new styles are added to the store every week and the prices are always competitive with other shoe sellers.
You will find all types of shoes including boots, weather boots, sandals, flats, espadrilles, mules, pumps, loafers, slides, wedges, sneakers, and a lot more.
The seller provides a sizing chart on the website and also offers the buyers to call a customer care representative if they have any confusion about their shoe size.
One weird thing about the brand is that although it claims to be a shoe store, you will also find clothes, jewelry, phone cases, and
bags on the website.
Some of the best brands sold by the store are Calvin Klien, Jeffrey Campbell, Nine West, Tommy Hilfiger, Toms, Skechers, Lacoste, Saint & Libertine, Zigi New York, and Roberto Cavalli.
The highest-priced shoe on the website is Balenciaga Leather ‘Glove’ Sandals Pale Pink Open Toe Pumps.
The original price of the designer pumps is 949 US dollars but the store is true to its promise of offering the best rates. At Luxe Moda, you can get them for 354.91 US dollars.
The lowest-priced shoes on the website are Breckelles Aileen Blush Fashion Nude Open Toe Black Heel Ankle Strap Sandals.
The original price of the adorable sandals is 49.98 US dollars but on the website, you can buy them for 12.49 US dollars.
Luxe Moda has a clearance section that offers up to an 80 percent discount on the shoe collection.
The seller does not have any physical store but ships globally in over 150 countries.
LUXE MODA SHIPPING AND RETURN POLICY:
Luxe Moda ships worldwide. Once you have added your desired articles to the cart, you must pay with Visa, Mastercard, Discover, American Express, PayPal, Amazon Pay, Google Pay, or Apple Pay.
After the payment is cleared, the order is shipped on the same day. Luxe Moda has its headquarters in the US and offers free standard delivery on any order above 50 US dollars.
One fishy thing we noticed on the Luxe Moda website is that in one place the sellers claim to other free delivery on international orders above 100 US dollars.
The FAQ section, however, states that orders above 250 US dollars qualify for free shipment.
The standard shipping time in the United States is 2 to 3 business days and for other countries, it is 5 to 20 business days.
Luxe Moda clearly states in its FAQ section that the company is not responsible for any duty fees and taxes. The customer has to pay those dues himself.
As for the return policy, Luxe Moda states that all defective items are refundable. The buyer must contact customer service and explain the issue with the article received.
The items bought from the final sale, however, do not qualify for refund or exchange.
This is all the information we were able to gather about Luxe Moda’s return policy because the link provided on the website does not work.
It seems like the shoe seller needs to pay more attention to the details of its website because such issues portray a bad image of it.
LUXE MODA SOCIAL MEDIA PRESENCE:
Social media plays a huge part in the promotion of brands today. No brand can make a name for itself without advertising on sites like Facebook and Instagram.
The social media handles help potential customers decide whether it’s worth shopping from a brand or not.
Any brand having over 100,000 followers and good post interaction on Instagram or
Facebook is usually trustworthy.
Luxe Moda has accounts on both Facebook and Instagram but the number of followers and engagement on posts is little to none.
The seller’s Facebook page has around 800 likes while Instagram has 2500 followers.
There are a lot of posts on the pages which show that Luxe Moda is putting effort into getting more attention.
Unfortunately, however, the brand has failed at amassing an engaging audience which gives a bad impression.
REVIEWS ABOUT LUXE MODA:
There is no better way to gauge a brand’s legitimacy than reviews posted online.
Luxe Moda allows customers to leave reviews on the Facebook page. So far 18 people have reviewed the brand and its rating is 3.9 out of 5.
The brand has very mixed reviews. While some people are very happy with their purchases, others are mad at the seller for not being truthful about their products.
One woman wrote that she ordered a pair of shoes worth £70. She had high expectations from the brand but when the shipment arrived, the condition of the shoes shocked her. They had been used before.
When she complained about it and asked for an exchange, Luxe Moda declined the request.
Another customer wrote that she was impressed by the discounts offered by Luxe Moda. She ended up ordering a few pairs of shoes but never received them.
When she filed a complaint, the customer service representative canceled her order and didn’t return the money.
Along with bad reviews, there are several good reviews.
One buyer claimed that she ordered from the website and faced some issues. The customer service quickly resolved her problem and she received her parcel quickly.
One customer who ordered Timberland Boots from the website also had an amazing experience. She wrote that the shoes looked perfectly new and she would order from them again.
Luxe Moda has a valid SSL certificate that ensures data encryption between the company and its customers.
The brand’s domain name has been registered for six years which shows that the company aims to do business. Most scam website domains are 3 to 4 months old.
The Scam Advisor’s algorithm rates it 80 out of 100. This shows that Luxe Moda is a legit and trustable seller.